Soooo glad to see these postings! I have visited Chandler Regional hospital when needed for the past 5 years with no issues until this last autumn of 2012. Something has drastically changed since I ws last there. First off, the person checking patients in at the front (a man missing two fingers on his right hand) acted like i was inconveniencing him by daring to visit the ER at 5am in the morning. Like i wanted to be there in the first place, OK? Then i sat and sat and sat and waited for a nurse to come and take my vitals and then give me some medicine to drink. No explanation, just drink it. Then i was at in the 'back' in a chair with a curtain pulled where i stayed for another hour at which time a physicians assistant came to tell me that my throat was sore. No tests as to why i was having a hard time breathing or why i felt my throat was closing, nothing. Just on my way home.. 3 minute consult tops. THEN to add insult to injury i get a BILL from premiere em medical specialists telling me I owe $200 and change more than what my insurance paid and on top of my $150 copay! Why? I'll tell you why. Becuase ALL CHANDLER PHYSICIANS ARE OUT OF NETWORK DOCTORS FOR BCBS. ALL OF THEM. What you are charged depends on what ICD-9 or CPT code the billing department decides to enter in at the time of your visit. According to my insurance company, the Premier EM medical specialists charge considerably higher rates than national average which is why we have to pay more. Mercy Gilbert also uses Premier EM medical specialist, so beware. Upon calling premier em medical specialists, they refused to lower their rates to even somewhat close to national average. So i was stuck paying this bill. So in summary: I work to have benefits, then i have to pay a $125 copay to go to hospital where i am treated like an inconvenience.. an afterthought, and for that i get to pay an additional $200.00. $325.00 that visit costed me to get stuck in a corner and talked to for 3 minutes. Please beware when visiting this hospital. Please be AWARE that depending upon what codes are entered, you could be paying a boat load extra than what you expected to pay. It varies, there is no rhyme or reason, and they will not budge. It's just not worth it unless you're having a heart attack. Please visit The urgent care affiliated with them on Chandler and 48th st (approximately). they will take MUCH better care of you and not leave your wallet empty
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