I wish I could give negative stars. I had a horrible experience with Riverside. Anytime I had a complaint or problem I got the run around. I lived in a 2 bedroom my first year, which was okay, there was an issue with bugs and appliances not working. My second year there I lived in a 4 bedroom. I immediately tried to move out when my roommate threw 4 parties in one week. My other roommate set the apartment on fire twice, and my last roommate constantly broke into my room while I wasn't there. I was told that I could pay $300 to transfer to another apartment...Really? Otherwise I could pay $200 AND find a sub-leaser myself.
Anyways, I filed a report that my lock wasn't working and my roommate and their friends were breaking in to take my things (and I found used condoms on the floor after one incident) and was told that they would be there the next day to fix it. They never came and I constantly reminded them that I needed it fixed.
Another issue was with payment. I would pay my bill on time, yet 3 separate times a cop showed up at my apartment with an eviction notice. I went down to the office to find out what was wrong and each time they said it was their fault because of bad paperwork. If I hadn't had my reciepts of payment with me I'm sure I would have had to pay the rent all over again.
When I turned my key in at the end of the lease I asked to have my room inspected. I was told that they were going to inspect all the rooms at the same time. I had a roommate who was staying to live there the next year. Between the time I turned in my key and they inspected my room, the last roommate had managed to break into my room again and completely trash the whole apartment. Now they are trying to charge me $1,543.
DO NOT USE RIVERSIDE!!!
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