One of the best thing about Dr. Feeney's office is they ALWAYS run on time. They have never taken me late. She moved her office 3 years ago! Obviously you havent been there in a long time if you didn't know they moved 3 years ago!! My entire family received post cards announcing the move. I always receive an e-mail and a confirmation call. Sounds like you fell out of the loop after a three year absence of dental care. It also sounds like you had a problem with the hygienist who was probably upset that you were late for your appointment and you are using this web site as a platform to blast the best dentist around. Good luck finding a hygienist that wont mind putting up with a patient that shows up every few years- late and complaining that he doesn't want to pay for services.