My my best friend came over to my apt. for 30min...When she left she noticed that her car was gone and had been towed. We immediately got into my car to go to the front office to get their ph# as we pulled up WE noticed the tow truck driver had towed a RESIDENTS VAN that has been living for years !!!!! WE pulled up to him to ask about my friends car & we noticed that he was LOOKING INSIDE THE VAN and NOT for the DECAL on the window !!!!! he kept whispering to someone on his phone. I told the tow truck driver MULTIPLE TIMES that the van BELONGED TO A RESIDENT LIVING HERE !!! Reminding you he is still taking his flash light looking INTO THE VAN and not looking in the windows for the decal still whispering to someone on the phone ME & MY FRIEND standing their watching him!!! After he finally see's the decal he walks back to the tow truck & starts getting inn to the VAN back to the RESIDENT parking spot that he took it from!!!!!!!! ME & MY FRIEND both said excuse me BUT can you bring my friends car back HE blew us off got into his truck as he drove away yelled the # out the truck & told us to call dispatch.... WE called dispatch & that was a complete JOKE NOT only was he UNPROFESSIONAL BUT FREAKING RUDE & NASTY!!!!!!!!!!!!!!!! I had to drive my friend all the way out to Norfolk at 10:30pm at night on a freaking week night!!! The dispatcher said we could probably catch the driver before he put the car in and by the time we got there he had already pulled my friends car in the lot. She had to pay $125.00 for a 30min visit !!! When we return back to my apt. We seen the same same driver LOOKING INTO other cars and NOT looking for decals!!!! PLEASE STAY AWAY FROM THIS GHETTO / UNPROFESSIONAL COMPANY!!!!!! We are reporting them to the BBB & WE are CALLING channel 13, 10, & 3 !!!! this place needs to be put out of business for good !!!!!!!!!!!!!!!!!
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