Decided to get a plumber to give my dad (who is an experienced plumber) a break because he has been so helpful working on my home. The main issue was that I told them the only time they couldn't come out for an estimate was Wednesday morning, but they called twice to ask if they could come earlier Wednesday so I had to rush home from my appointment to be there. I did speak with John one of the owners who was very nice to work with and who made customer satisfaction a priority. He is looking into the timing issue and made sure prices were appropriate for what job was done. The guys that did the job were professional and quality of work was good.
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