I make an appt for a saturday wax, facial and two manicures. I ask to make the appt 1 hour later two hours before the appt, I am told "no problem". I show up 1/2 hour early - I am happy to be told that the waxer was waiting for me - then why did I have to wait 20 minutes? I was taken and my friend had a manicure while I was waxed. I could tell immediately that the manicure was going to be awful but figured - sometimes it is good and sometimes it's not. I was not mad. I went to the dryer for my nails, sat for 15 minutes. I did not like the way my nails looked but kept my mouth shut. I went to the front to wait for my friend...i started to notice my nails had hard bubbles...I went to the front desk and told the most obnoxious woman I have ever met that there is something wrong with my nails. She immediately sent me back to the manicurist to fix it. As the manicurist was removing my polish (she was MAD) the obnoxious woman up front and the manicurist both said to me that I didn't dry my nails right. I couldn't imagine what I did wrong. I didn't smudge my nails...i just sat. I couldn't have made bubbles myself. (blaming me for bubbles - smudging I understand, bubbles, no) I knew my friend was going to be ready momentarily and I didn't want the same manicurist to do my nails, again, so I said, just don't charge me for my manicure and I would leave with no polish on my nails (I couldn't wait to get out of there) - the obnoxious woman said to me "I am not giving you a free manicure"....a free manicure - I was walking out of the salon with no polish on my nails - just to get the heck out of there. In conclusion, I paid my bill NEVER TO RETURN.
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