Yikes! Not a good experience. I purchased two rings and was given the wrong size. Luckily, one was an easy return. The other I still have. :-(\r
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At the same time, I ordered some clothing that was to be in in a week and it took a month. That wouldn't be too much of a problem except I was not kept informed of what was going on and every time I called in, it seemed that I was a 'difficult customer' and got an attitiude for the employees that answered the phone. (I thought I was the customer... I think they should have called me and kept me informed and done so happily.) \r
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Finally, when my items arrived, I called and asked what time I should come in. I got there and they hadn't been checked in. The owner told me it would be about 3 minutes or so. After thirty minutes (that I didn't have to spare), I asked the owner about them and she started to tell me that 'she was doing the best she could.' Then, rather than listening to me, told me how long she had been in business, how many happy customers she had. At that, I walked out... \r
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In today's economic times, good customers are hard to find... They lost me the first time I was in. I expect someone that values my business (and doesn't tell me about everyone else that is happy), honors their committments and 'does better than the best they can.' \r
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I guess I will never have my issues with T.S. Dobbins resolved. I don't plan on going back. So much for a good local, female owned business.
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