Several days before the last cold front came into our area I had scheduled my annual furnace inspection. I have used Polestar for 10 years and two addresses. This was a new move for me so I was especially anxious about the 26 year old furnace. Cracks were found that were missed by the 'home inspector'. I was shown the printout of information confirming the potentially dangerous situation for my family. Everything necessary to replace my furnace was carefully explained to me. Two days later I had a new furance, installed by professionals. A month later a followup visit was conducted to make sure of my satisfaction and that the furnace was working properly for my needs. I have recommended Polestar to friends and family and would not hesitate to use them again.
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