PLEASE DO NOT BELIEVE ANYTHING YOU READ!!! (F.Y.I.) This complaint was performed and generated over 18 months ago. I have been doing my research on these horrible reviews and I have come to find out that all of these reviews are from the same person!! This customer was very upset when I had informed her that I could not warranty her very large sod job 6 months PAST the expiration date(which was a 2 month sod warranty)!!! Some customers I guess think that grass is suppose to be perfect and invincible for life.....And if they(customers) think if they write make believe stories that they will feel better about themselves. The fact is, if this customer would had come to me instead of going straight to the credit card company surprisingly trying to ATTEMPT to reclaim her payment, maybe I might have been inclined to help her with her problems. If this customer had taken my advise when I explained to her in FINE PRINT, she should call TRUGREEN or SCOTTS LAWN SERVICE to maintain her lawn once installed, maybe she would not have been going thru that then at that time!??........ I have been in the industry for over 17 years and have been in business for over 9 years and I might have had a complaint or two in my day but nothing to this extent! I am very disappointed that this is on here but at least this has been brought to my attention for future reference. So Thank You! Richard Beeler, President- Proworx,LLC
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