I will never go back to Nails and Spa again! I have been a loyer customer since they opened their doors. I have brought both my daugther ins through out this time, and the orignal staff has watched them grow up. In addition - I have refered serveral new guest to them. I received a shelac pedicure from Wendy. It was a sloppy job, but I left her a 20% gratuity in addtion to paying full price for my service, just because I've know Wendy since the beginning. However with in 2 days my gel polish had peeled off several toes. I called for a ""redo"". (you don't pay for ""redo's""). It sounded like Kim answered and said come on in and we'll fix it for you. I made my appointment and came in the next day. Nina performed the service - my toes looked nice. I left yet another gratuity with Nina and upon leaving the salon was yelled at to come back and pay for my service. It turned into a yellling confrontation. I was trying to explain that this service was a redo and that I had wanted to speak with Jimmy (the owner). I left the salon and upon getting to my car was literally pushed and shoved by Nina. I yelled at her and asked what she was doing and to leave me alone! I tried to get into the drivers seat of my car and she pushed me again and got my arm stuck in the car door. Nina continued to yell that she was going to call the police if I didn't re-pay her. I went back into the salon and told them I was just assulted by Nina and want to speak to Jimmy. I Have no call back!
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