I had a great first-time experience at this salon. I was so warmly welcomed by both receptionists, and there were so many nice touches, from the decor to the coffee. The friendliness of the entire staff was exceptional - warm and welcoming without being overly familiar, snobbish or patronizing. Of course the most important factor was how nicely my hair turned out, and Brooke did an outstanding job. I only went (as a walk-in) because it was absolutely time to get my hair cut. I didn't have expectations higher than that, but I came out feeling so good it lifted my spirits.
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