The overall experience was outstanding until it got to the delivery. We purchased a new bed and we checked three times with our sales person if the delivery people would move our existing bed to another room. She said yes all three times. The delivery guys said they don't do that and mentioned the sales people always say that. Well, I told them I wouldn't accept the delivery and walked into the house. They changed their minds and moved the bed. When the guys were done and left my husband and I went around our new bed and picked up trash left from the instillation. Not a good experience. At least one of the guys spoke English, I don't speak Spanish.
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