I had a terrible experience with Brent Brown Toyota Sales Department in October 2012. A long, ugly story but in short I experienced being very skillfully manipulated out of the Costco Member Auto Pricing to which I was entitled, know I was told a lower price than appeared on the final paperwork after weary hours of discussion, and now realize I was denied the $7,000 of equity for my trade-in. I was told that Brent Brown adhered to policies which were not written or printed to be seen by any customers. It is my opinion that Brent Brown Toyota is not an honorable business organization. Buyer beware!
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