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Just Doesn't Get It - Review by citysearch c | USA Wireless Satellite

USA Wireless Satellite

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Just Doesn't Get It 10/2/2012

USA Wireless services my building for Direct TV. \r \r My service was not working on and off for about ten days. this included a no show appointment and two visits from Techs. \r \r Of course, my service stopped again on a Sunday. I had just signed up for Showtime and was looking forward to the premiers of Homeland and Dexter.\r \r I called the number and asked for the call service to page the Tech. I ended up calling 15 times over 10 hours. No one ever called. I also emailed them as well.\r \r First thing Monday morning, I called USA Wireless and spoke to Keith. I shared with him my frustrations and asked to speak to the owner Warren. I also reached out to my building manager who contacted Warren as well that morning.\r \r Later in the day, Warren did contact me. As I spoke to him, the phone got disconnected. I sat at my desk for 30 minutes waiting for him to call back. \r \r I eventually reached him via email. I told him I was very surprised he did not call me back when we got disco more
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