While they may do a good job on detailings, their standard car washes are mediocre at best. I took my husband's SUV in for the standard wash/vacuum last week, and there were still clumps of Cheerio crumbs where our son's car seat is usually installed, and it looked like the back area that is used by our dog was hardly touched with a vacuum. Then I took my car in later in the week, and they forgot to wash it altogether! I dropped it off at 2, was told they would need it for 1/2 hour, came back at 3:15 to find it in the same condition as I had left it. Moreover, they made me re-schedule my appointment because they were ""too busy"" with detailings to do it that afternoon. Based on my experience, they have serious workmanship and work flow problems...I won't be going back there.
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