The company did not properly inform me of what their service provided. Yard waste is extra and they will not tell you how they will pick it up, who to call, or what the fee is. Instead of informing new customers how to properly dispose of yard waste and recycle(they have recycle bins), they just ripped my bags open and threw it back in my yard!! Not back in the receptacle, in the yard. So I came home from work and waste was all over the place. What has happened to common courtesy. If you dont inform your customers what the service offers, INFORM them. Dont just throw the waste in the yard. Staff should be customer service oriented as well.
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