I found a truck that I was interested in on Autotrader's website. I had a few questions regarding the options on the vehicle that I wanted answered before I drove to the dealership to check it out in person. My questions were answered promptly via e-mail and I decided that the truck was exactly what I was looking for. When I arrived at the dealership I was impressed with the number of staff on hand to assist me. Walter Wagner was the salesman that I dealt with. He was fair and honest and was even able to get an extra few hundred dollars off the already rock bottom price. I thought it was going to be too good to be true and there would be some hidden fees once we started doing paperwork, but I was wrong. I paid around $3,000 less than the market price for comparable trucks. I have two friends who recently purchased trucks like mine that are jealous of the deal that I got. Six months later the dealership, and Mr. Wagner himself, still follow up with me periodically to ensure that I am still happy with my purchase and that I haven't had any issues with the vehicle. It's nice to see a business, much less a car dealership, go the extra mile in this day and age. I will buy from Fowler Toyota in the future and recommend them to anyone in the market for a vehicle.
RESPONSE FROM Fowler Toyota:
James,
I love hearing how Walter and the rest of our staff promptly assisted you with your truck, customer service is very important to us. Thank you for your business and this review! Be sure to like us on Facebook to see what we're up to: http://www.facebook.com/Fowler.Toyota
Sincerely,
Jeff S - Fowler Toyota GM
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