I have been going to vypc for almost 5 yrs. I have a 5yr old and a 11mth old. I always knew them to be very very rude, but the doc was a very good doc so I always struggled with it! When you go there, you will not get a smile a how how is your day? Nothing! They will barely look at you! I don't know how many times I have walked in and stood there waiting for a rep to check me in they look at me with no expression and look right back at their papers! I'm thinking ""u know, a hi maim we will be right with you would be nice! Absolutely the rudest ""customer service reps"" I have ever met! It feels like your name is number 45263 and you don't exist to me! Well, I just checked my mail and I have this collection notice in it! Mind you I have NEVER been late on any bill in my life! I'm am furious, because I have been in numerous times since the date of the service and even paid them right then and there and nothing was said to me! Now I have a ding on my credit for 57 dollar balance that I had no idea about! Well, they can have their 57 dollars and they will never get another dime from me! It's really sad, that it had to be this way! The receptionist are screwing the docs out of patients!
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