Just another BAIT & SWITCH operation; they're always trying to UPSELL you to the more expensive oil change (not needed); to having you change your oil at 3K miles, instead of 5K; to finding ""parts"" that need replacing.
Just REFUSE all service because its OVER-PRICED, and the parts they use are EXPENSIVE.
The ONLY service that MAY BE worthwhile is the standard oil change with car wash.
Even their car wash is substandard - you're better off finding a local detailing shop.
more