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Never admit a mistake - Review by citysearch c | Payne's Pizza & More

Payne's Pizza & More

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Never admit a mistake 1/8/2012

On Friday 1-6-12 my wife and I bought an x-large pizza, and we ordered it with a ""little extra sauce"" because they never put enough on. It came with sauce literally dripping off the pizza; so much that even when scraping off as much as we could, we were drinking it rather than eating it. Even an employee walking past said it was a 'sloppy mess'. After we'd finished ""drinking"" this monstrosity pizza, we complained to the cashier, who then questioned the cook. He wanted to know ""what our problem"" was , because he put 5 TIMES the sauce on-just like we asked! Since when does a little extra mean 5 times as much?? Doesn't anyone at Payne's have enough brains to even think that this order might be WRONG--then ask the customer? Obviously not! We asked them to make it right, but they refused--saying it was made just as we ordered it, so too bad! This isn't the first time that Payne's has made our order wrong-then refused to do something about it. Each time they said that WE were wrong! Apparently we don't know what we like to eat--maybe that's it!! There are too many pizza shop around them to put up with their arrogance, and we will not be back. more
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