What a nice place! The Galleria, the fancy stores, the smell of TEVANA and Burberry... And what a disappointment in Visible Changes! I came there with a hope for a nice hair color that I've been waiting to change for the last 3 months (my hair grows really slow). To cut the story short, after 2 h and - $160 I left in tears and could not stop crying all the way home. Nobody there cared to help me other than at check out to process my credit card and I felt like I was on the assembly line. Unknown people came and washed my hair, another showed me where to dry, then the stylist asked me to pick colors and put them on my hair, somebody else washed it again, another person put conditioner on.......it was bad. But the worst is that the result was not what I asked for and they didn't care again......
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