My neighbor was having his trees trimmed today, so I went over and asked for an estimate to trim one tree on my property. What a mistake! The ""gentleman"" treated me in the most rude and unprofessional manner, I was embarrassed for him.
A few years ago I used another service and was charged $660 for THREE trees, and his quote was $$1,285 for ONE tree! When I tried to ask a question, he basically told me to ""stop talking"" so he could talk, and let me know that he was ""doing me a favor"" by spending his precious time giving me a free estimate. in the future, I won't be asking for anything else from this company, you can be assured of that.
He seemed to think that ""tree specialist"" means ""plastic surgeon"", judging by his prices and demeanor. No, I take that back, plastic surgeons are nicer and less expensive.
This man needs to be reminded that Laguna Tree Service is not the only game in town, and someone needs to train their employees on the art of customer service.
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