Only gave one star bc you have to.....\r
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Got married Nov 2010...just recently recieved my wedding video which was very disappointing. They didn't ask for any input on music or anything so it was completely nothing like the theme or feel of our wedding. Still waiting to this day on my wedding album (yep over a year later from my wedding date!!) Never even recieved confirmation that either of the parents albums are in the works (pre-paid albums might I add!) Also, videographer did not do the ""well wishes"" part of the video we asked for so we are trying to get a refund for that.\r
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Only problem is...YOU CAN NEVER EVER GET IN TOUCH WITH THESE AWFUL PEOPLE!!!!!!!!!!!!!! I have left countless messages, emails, my mom has called and emailed and nothing back EVER!! When they used to answer (about 6 months ago) they would always say they would find out and call back but of course did not! I\r
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I was not even really happy with my pictures. There are a few good ones, but not even one of my husband and I that I want to frame. :( Very sad and disappointed still to this day. All I want is my album and parents albums and my refund for services not done!!! Will I ever get my album????!!!! I mean we already paid for it....just so disappointed...just called again and left ANOTHER MESSSAGE!!! Sad thing is their voicemail says they're closed today due to the ""holiday"" I am not sure what holiday is on Jan 13th, but I sure hope they haven't shut down without finishing the things we paid over $2000 for!!! \r
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So disgusted and hope someone who works there reads this soon and calls me back.
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