Unfortunately, I had the displeasure of eating at the Wheat State Pizza in Olathe. We walked in at 5:00, ordered at 5:05 and received our pizza, which was for dine in, at 6:20. Thats right, it took 1 hour and 15 minutes for 1 large pizza. We were told when we ordered that our wait would be 10 to 15 minutes. What happened?? When we walked in to the restaurant at 5:00 pm we were the only ones in the entire restaurant. Around 5:30, others started to come in and order. While waiting, the man that I assume was the manger, offered others free drinks while they waited. We were never offered free drinks even though we waited an hour and 15 minutes. When the manager finally brought us our pizza he stated that someone placed our pizza in a to go box instead of bringing it out to us. Never did we recieve an apology for our food taking so long nor did we even get offered compensation for our horrible customer service. This place is a joke.
more