Very disappointed in our last visit here with our school to see ZooZoo (not the show, the show was awesome!). First, they lost the first check we sent them for the tickets, we had to pay a fee to our bank just for them to magically find it the day before the show. Then, we had a small school will small children and it's very important that we all sit together, we had 4 rows of seating all together assigned to us with our names on the rows when we got there. Another group from a different school took our name down and sat in our seats, we asked them to move, we still had people coming, they wouldn't. When we asked Carol to help us, she became angry and rude. She refused to ask the people to move out of our seats and even yelled in front of the children at us and got into our face. They told us to move people to the balcony so they could sit (a pregnant mother with small children all by herself) and they did not even have room there. Then they asked us to have our kids sit on our laps to make more room from the rest of our school. We paid for 40 tickets and only got 32 seats from it. When I tried to contact them about the situation, they said pretty much ""that's to bad"" They refused to refund the seats we didn't get or the fee we paid to the bank. Needless to say, I don't think we'll go back next year. Which is so sad for the kids. It was a great show.
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