The managers here demonstrated the worst customer service I've ever seen in my life! Please do not patronize this restaurant because they care nothing about making customers happy and honoring their promotions. There was hardly anyone in there on this Saturday night (01/21/12) at 9:00 p.m. and the customer service is most likely the reason. A friend of mine and I both bought a coupon for Zake from a site that is similiar to livingsocial. Before we ordered we asked the hotstess and waitress if we both could use our coupon because it did not say one per table on the coupon, it only said one per couple. There was four of us at the table and none of us was a couple. The hostess and waitress told us yes but when it was time to pay they both were gone. The new waiter did not believe or care that they had told us the wrong information before we even ordered. We asked for the manager and he told us, oh no you don't want me to go get him! As if we should be scared of the manager of this restaurant. Well once he came he basically told us we were lieing about what the previous waitress told us and he would not honor it. As a manager he should have honored both coupons because it was his employee's mistake and just took the loss. Instead he argued with us and even told one of us to shut up. They finally gave up after calling the waitress and she admitted what she told us but instead of apologizing they told us to leave and we don't want your kind here anyway, the kind that wants everything for free. We didnt want anything free, we only wanted our coupon, that we purchased online for $12 by the way, to be honored.
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