It was a disaster. In December myself and my two boys went to the location on Culebra. There was only one person working and five of us in there. She took 45 minutes to complete two younger teens. By then a family of four came in. A total of eight people came in. She later had a friend off the street come in and do her own hair at one of the stations? It was so trashy. Her attitude was that she had no care in the world and it just looked as if she was deliberately taking her time on as to make a point to customers and management. The father of the family of four went out to make a call to the main office then left with his family. I made a call to the main office to let them know if the issue. NOTHING WAS DONE. As of Jan 2012 that same person with the tattoos and the attitude is still there. That company has lost my business with a family family of four. I blame her and management for this. Good luck!
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