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Bait and Switch, Did not keep commitment to beat price - Review by citysearch c | Planet Honda

Planet Honda

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Bait and Switch, Did not keep commitment to beat price 1/16/2012

Caution to everyone who is dealing with Planet Honda. They would bait and switch and are not upfront. They asserted very convincingly that I can bring the best written quote from any competitors and they will beat it by $300. When I went back with the written quote, they started splitting hair in every way they could to refuse to honor on the commitment since the quote was competitive. In my case they tried to add the destination charge on top of the sale price as external charge. When I showed in email that destination charge was already included in the quote from competitor, they said they do not see total out-the-door price and competitor will add shady charges later. When I told him that I can get the breakdown and out-the-price next day ( since it was 8.00 pm that night), he refused to commit to sell/honor beating the price if I came back next day with the written quote. He suggested me to buy from the competitor and he cannot give at that price. Looks like they bait people by saying they will beat any price and if this not suit them, they will not honor. You might end up wasting your valuable time and money travelling long distance to expect good deal. Only after wasting my day, I went to check ratings of Planet Honda on forums and found that others have already had similar bad experiences. I wish I knew. Reasonable to say, be extra cautious and get things in writing on commitment to beat price. I tried to get in written but was unsuccessful. more
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