I am customer who has bought the $249.99 synthetic oil change deal. On my second attempt I was 'told' to get an appointment for the oil change..I mean really for an oil change. I came back after a week and it took 2 hours to do the oil change. I kept on waiting in the glass enclosed waiting room and nobody bothered coming there to say that the car was done. I myself eventually went out to inquire and was told that the car was done. Horrible service
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