Both my daughter & I had a wonderful experience with Kylie. The staff at the front desk were very professional when checking you in and out. Will, the instructor, is awesome as always. He provides professional guidance to the students and ensures a personal relationship with his students and guests. There is one change that I would recommend. The young lady with short blonde hair that was at the checkout stand on Saturday, January 7th @ 12 noon. Sorry I didn't catch her name. I find her to always be so unpolite, rude & doesn't make the guest feel welcomed. I also found it unprofessional that she would apply makeup from the makeup stand on the 1st floor before she went up stairs to work. And she was upset because my son was next to the trash bin and she had to walk 3ft away to throw her trash away. Definatley not Aveda material. If you keep her she really does need PR training.
more