Dearest ESSpa Kozmetika, You have truly changed my outlook on customer service. Every single person that I met was nothing but nice to me while I was there this past Saturday. I was greeted promptly and cordially as soon as I walked in. I was offered a cool and refreshing drink while I filled out my paperwork. I was escorted personally to the back by the young lady that would do my facial. That room in itself was the most relaxing place that I had ever been. She was very attentive to my needs, making sure at all times that I was comfortable and relaxed. My face afterwards was so smooth and soft. My skin is a little on the sensitive side, and not once did I feel that unknown burning sensation. I was then taken directly to the young lady that would be doing my manicure and pedicure. She was very friendly and talkative while not being overwhelming or pushy for information like some nail technicians can be. She changed the water for me just because it was a little too warm. We went into the pedicure room and she made me feel like I was the most important person in the world, sitting on those comfortable recliners. Again, I left one of your staff feeling like a million dollars. I was then taken to the wonderful massage room. The one that looks like paris, that was simply amazing. The woman has hands of gold. I felt every ounce of stress just drip away. The time didn’t fly by either; there was no ticking cloc
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