Magento suggested we go with Nexcess as a preferred partner. Wow, are we glad we did. We had a bad situation with a developer who never finished our site and then took it down off our server leaving us completely stranded. I called Nexcess and they took such good care of us by providing a backup solution and restoring our site. Nicholas Gabler walked us through everything and gave us back our ability to finish the site and restore our online services. Without his expertise, patience and thoroughness, we would have endured a terrible impact to our business. Nicholas saved the day and restored not only our website, but our faith in technology service providers. Being involved with such a bad developer left us in a precarious predicament. Thank you Nexcess and Nicholas for saving us! I'd call it a first rate rescue!
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