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Terrible Customer Service - Review by citysearch c | Tex Sun Swimming Pools & Spas Inc

Tex Sun Swimming Pools & Spas Inc

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Terrible Customer Service 9/27/2011

We called Texsun Pools to arrange service for electrical repairs for our pool and did not receive a call back to set an appointment time. Four days later the repairman called to say he was on his way to our home. It was not a convenient time and I asked that he have someone from the office call to set a time. When they called back, we set a time for a Saturday. On that day, I spoke with the office requesting a window of time we could expect him and was told she would call me when she spoke to the repairman. He never showed up and nobody from the office called. more
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