So I was having electrical problems with my car, it would die on me start goofy and generally give me a hard time. I went to British Auto and they took a listen to me describe the problem and this helped me diagnose it. In the end it turning out to be just a loose ground cable coming off of my battery. I need a new nut to secure it they gave me one and it was installed they ran the diagnostic again. It was fixed. They just wanted to make sure I was getting the right solution for my problem and with his excellent customer service skills he did just that. In conclusion I wanted to ass, my Dad was a mechanic and I worked at his garage as a kid so let's just say for me to give a five star rating someone has to be excellent and British Auto definitely is.