I rarely write such a poor review but I feel it is necessary to warn anyone who attempts to purchase from Giuffre only because you would have to deal with the auto mechanic if you have a warranty (or should I say so you think you have one).
There is such poor customer satisfaction and until they realize telling people yes something is under warranty and then later telling you it's not then this place should seriously close down. I was trapped into sending my car all the way there where in fact I could've easily brought it up the block for almost 200.00 less. My mistake was not getting a name of the person who said it was under warranty, although I'm not even sure that would've made a difference. When I explained to Tim over there the situation he was nice enough to listen and apologize, but unfortunately his boss Tommy was the complete opposite. Customer satisfaction class 101 should've told you to at least apologize to the customer. Clearly he shouldn't be dealing with people. And what did he offer as to satisfy myself and maybe stop me from writing this truthful review, nothing. Luckily AAA will tow from one place to another if you haven't already towed it to that one place already. Tommy and the person who lied to me over the phone will never realize the trouble you put me though. As having a broken foot, a 19 month old to take care of, and a husband who took enough time off from work wasn't enough, I now have to deal with rude untruthful mechanics.
more