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Nightmare - Review by citysearch c | Matthews Body Shop Inc

Matthews Body Shop Inc

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Nightmare 9/22/2011

Working with this shop is a nightmare. I had a Mazda 5 that had a side fender pushed in. They did a great job repairing the cosmetic stuff, but it turned out that the frame needed to be adjusted so that the tires could be properly aligned. They should have done that prior to the car leaving the shop. Some time went by and we went through tires faster than we should, and got new tires at Colony tire. They showed us on the rack where the frame was tweeked and said that they didn't have the equipment to properly align the vehicle. I took the car back to Matthews with my warranty papers, and they said they would not honor the warranty. more
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