I feel like it is my duty to post a review after reading that last one. I can't believe that we are going to the same doctor because my experiences with him have be nothing but short of overwhelmingly positive. I have been a patient of Dr. Isaacs for about 3 years now and never plan on leaving. He is a truly a unique personality with a very quick wit. You will be hard pressed to find a more knowledgeable doctor in town. It is so nice to finally have found someone who I truly and wholeheartedly trust. He has never left me guessing...nor has he ever been wrong. He is thorough, concise, and compassionate.
His office will always make room for you in last minute situations. And I really can't believe the reviews about the staff getting rude. If anything...they have been getting nicer and more accommodating with each visit. I really can't imagine the scenario where Joanne is hanging up on you, and yelling at you, for wanting a refill called in. Sounds to me like maybe your the problem and need to tone down your own attitude.
However, no good review is without some criticism. So I will say the only annoyance I have ever had with his office is the occasional long wait times. If anything though, it is a testament to how busy and loyal his patients are. I have sat at times for up to an hour in the waiting room but that is not the norm. They seem to be getting better about this in the new office space and so far wait times have been short. In my experience the best bet is to make you appointments earlier in the day before lunch. But honestly...I don't care about the wait. I am just thankful I can walk in if I want, and know they will do there best to squeeze me in. It's also nice knowing that once I have his attention....it will be undivided and not rushed.
And one last thing...I have only seen his PA, Kate Lieberman, a couple times....but I find her to be very helpful and knowledgeable as well. I gladly make appointments with her instead of Dr. Isaacs if he is booked up or if she has an appointment time that is more convenient.
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