I was suprized when the person who answered the phone said they would be done shortly and could get a tow truck to me. I then waited an hour for the truck. As soon as I talked to the driver I could see why he was late. We live in Portland people! It takes time in traffic and with the tow driver's phone ringing off the hook, I could see he was trying to get to each place as fast as possible. He was very nice and even talked to me about the problems I was having with my car. Even though I knew he needed to get to many others, he didn't rush me and even set me up with a couple quotes to fix my car. Time was my only negative comment. Good costomer service.
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