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Awful follow through on special order - Review by citysearch c | Beautiful Things Lighting

Beautiful Things Lighting

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Awful follow through on special order 9/12/2011

Awful follow through, awful communication, awful customer service. Never delivered merchandise. Stay away! Came in on a weekend and special ordered a Minka fan and put 1/2 down to be fair. Was told that it would take about 1.5 weeks to arrive. The bill of sale stated approx. two weeks. After 2.5 weeks with no word from them, I emailed requesting a delivery estimate and explanation of what was holding things up. No explanation given and response was slow stating it would take 3 or 4 more days and that they would call. One more week went by and no word and no fan. I went over to obtain a refund and they wasted a half hour of my time ""looking"" for the fan and even began suggesting I order something else. I want to help local businesses but not this place ever again. more
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