I'm posting on Rik's Atlanta site due to the fact that he recently closed his store in Los Angeles rather suddenly and without notice to his clients whom he still owes money! Below is what I went through with him at his Los Angeles location. I also think the positive reviews on here are fake.
I was given a gift from a friend from Gilt City for 2 custom made shirts by Rik Ducar. Like Creek, my experience was unpleasant form the start. I've worked in the high-end fashion industry for over 13 and can tell you that Rik knows little about fashion, textiles or fit. While trying on a ""fit shirt"" to get my measurement, I had to keep reminding him about sleeve width and making sure it was and athletic fit (higher in the underarm).
After selecting my fabric (which I was disappointed with the selection), I was given the time frame for the shirts to be made. Let me bring up another point; I was told it would take 6 weeks to make 2 shirts... You can get a custom made suit from Prada made in Italy and ready in-store in 2 months. But I was in no hurry so I was fine with the timeline. 8 weeks past and I heard nothing from Rik. I called the store several times with no response. I finally got ahold of Rik a week later and he said he will check on the order and call me back. That never happened. I then receive an email a few days later stating that he was having a dispute with his shirt maker, but it was resolved and the orders would be filled in the coming weeks. That never happened. 3 1/2 months later, with no communication from Rik, I emailed him that his business practices was unacceptable and that I wanted a refund. Again no word back and another email about his supplier. I wrote back that I no longer cared about the shirts and didn't want to ever do business with him again and that I was going to contact Gilt and inform then of his business practices. I then received and email apologizing for the delay and said that I would get a refund. He also asked that I not inform Gilt. Is he kidding me?
It is not 7 months later and while I did get my money back from GIlt, I have yet to receive the money I paid for the ""better"" fabric selection I made. I truly wonder if the positive experiences written about Rik Ducar on here are real... somehow I think not. BEWARE.
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