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Hard to Find Parts and Highest Quality Service - Review by citysearch c | Fayard Auto Parts

Fayard Auto Parts

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Hard to Find Parts and Highest Quality Service 9/20/2011

I use these people on a regular and consistent basis. Their unrelenting way of really trying to help their customers keep me coming back again and again. For instance, I needed the vertical panels for my 1993 Infiniti I30 convertible. These panels are no longer available at the Infiniti Dealership, their obsolete. These panels are the located in the rear of the vehicle opposite the front dash board, and they hold the rear audio speakers. NOBODY, I mean NOBODY in the South East had these availabe. I called Fayard Auto, and they asked me to " HOLD ". I could tell they were busy, and I thought to myself, that the staff member could easily tell me that they did not have them and I could possibly try the dealership which every other Auto Parts company had referred me. The Staff member came back to the phone and told me that if I came in and Pre-Paid for the items, that he could have the panels shipped to his location within three business days. My Jaw dropped to the floor. I immediately ran over and paid for the items and the rest is History. Needless to say, in three days, I had what I was looking for and they fit perfectly as they were the original panels in which I could not find anywhere. Fayard Auto Parts continues to satisfy me on a regular basis, and also I just found out that they have a body shop and repair facility. These guys are truly awesome. I strongly recommend Fayard Automotive. Great Business to have here in New Orleans. Austin K. more
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