I gave a rating of 1star because 0 stars is not an option. I called and told Horizon I was interested in blackout shades for my apartment and did not want to spend a lot of money on nice shades because I was moving out of the apartment in less than a year. They said they would send someone over for a quote. The man who arrived was very rude and pushy. He took measurements and gave me a price of $750, which included a special 20% discount for our building. I have no doubt this "20% discount" was just some bs line that they use for every building to make it seem like they are doing you a favor when in fact they are ripping you off. I was then coerced into signing on the spot a $365 security deposit even though nobody ever mentioned to me in advance that this would be required. I asked if $750 was typical and the guy said yes, this is what it would cost anywhere. 3 weeks later when they were finally ready to install the blinds we set an appointment for Wednesday. I took the day off of work, and someone that day called me at 4pm (our appointment was from 3 to 5) saying they couldn't make it. Then I made one phone to call to another company which quoted me a total price of $400.
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