Called Gringer & Sons to buy a long list of kitchen appliances, since they were convenient and I had heard their service was good.
They sent me a quote, which looked fine so I told them I would get back to them once I checked with other retailers. Meantime, their salesman, Marvin, told me they had to do a building survey to make sure the appliances would fit in the building elevator. I said fine, and he asked for my credit card info before doing the survey.
I reminded him, "" I'm not making a purchase until I shop around,"" and he said ""Of course, we just need to see whether the stove (48"") will be big enough for the delivery. If it's not there's no point in talking about any sale.""
I gave him my CC details, they did the survey and I never heard back. A week went by, still never returned my calls. After reading some reviews here about mysterious credit card charges I checked my card balance and noticed that Gringer had charged by card $500. I finally reached Marvin and he said the $500 was a ""deposit"" for the survey to make sure I showed up. What?! $500 for an elevator check?
I said that was no way to do business and I wanted my money back. I also said I didn't want to buy anything from them. Marvin said the manager would call me back.
That was over a week ago. I still haven't heard back despite calling daily. Looks like they took my $500 and won't return my calls.
My advice: stay far away, unless you're in the mood to give away $500.
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