In my opinion, this is an outfit to avoid. They missed their first appointment with us -- then claimed I had cancelled it, which was nonsense. They managed to show up for appointment #2 but the technician said he did not have the filters he needed and would have to come back. That was the last we saw or heard of Alexander Climate Control -- until they sent us a bill! I guess they think we should pay them for the privilege of missing work so that we could wait around for them to not actually service our air conditioning system.
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