My car was taken here on the recommendation of ACK Towing (Andrew C. Kamenos Jr.), which I would also avoid if possible. Don't go on their garage ""recommendation,"" you'll pay to much.
The problem with GWB was that I was supposed to be given an ""estimate"" before proceeding with any repairs. They took the liberty of ordering parts and installing sensors without my approval! The crank position sensor they were telling me I needed to replace was just replaced last year (March, 2010). I'm also not convinced that they didn't break the coolant temp sensor housing they gave me in two pieces either. There had been ZERO issues with temp or coolant in any way prior to them tearing into the engine.
The owner (I think it was) tried telling me that I had to pay for a new temp sensor housing which he had took the liberty of ordering even though it hadn't even been installed! He tried to tell me that his parts distributor wouldn't be giving him credit and take the part back (which is extremely common amongst automotive businesses). Basically he was trying to make me stay with him and perform the work there, which I didn't. I took it to Lotte Auto Body (201-585-2244) and learned that GWB has a reputation for trying to pull this kind of thing.
When I balked at his $95 dollar ""diagnostic"" fee things got very tense and his logic began twisting in knots. I ended up paying $75 for the ""diagnostic"" and settling the tow bill of $175 ($175!!) for ACK Towing.
I would not recommend either company unless you enjoy paying inflated prices because you're not a ""return customer.""
Save yourself the trouble and call Red Hill Towing (201) 679-8073 and go talk to Joe at Lotte Auto Body. They're all straight shooters; no games and reasonably priced.
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