I placed an order for delivery for a Monday. The flowers never arrived. When I called, they were very apologetic, explaining that the order was misplaced. They offered an upgraded bouquet for delivery the next day. Even though the occasion was over (generally you do want flowers delivered on a SPECIFIC day), I accepted. The next day - no flowers. I called again. This time they weren't even apologetic. They said they couldn't find it (the address was on CU Denver campus), and couldn't find a map online. Obviously, there IS a campus map online. They never bothered to call me to let me know, and the guy seemed put off that he would be expected to actually proactively try to deliver...3 days late. There are too many florists in Denver to put up with the lazy service and bad attitudes at this place!
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