Avoid this repair show at all costs! Had to have our refrigerator repaired. The warranty company sent Rod's Repair Service to our home. The repairman was very professional and said the fridge probably needed to be replaced. The problem is Rods never sent in the estimate to the warranty company. We have 2 young children and NEEDED our fridge repaired. We called REPEATEDLY to have Rods send in the estimate. Time and time again they said they would or made an excuse. The warranty company informed us all Rod's had to do was call in the estimate. It would take 5 minutes. We called again and again and was told the estimate would be sent....it never was. We had to escalate and file a complaint against Rod's and now have to start over. For your own sake, please avoid Rod's Repair Service. They do not care about the customer or family members who also might be impacted by their lack of service. Feel free to contact me if you would like further details. -Tim
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