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Your decision - Review by citysearch c | Matthew's 1600

Matthew's 1600

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Your decision 8/31/2011

I have just returned from one of the WORST lunch experiences I have EVER had! The service was beyond SLOW. After we placed and received our drink order we had to flag down a waiter to find our waitress so that we might place our food order. When the waitress did show up she was INEFFICIENT and SURLY. My companion's rock fish was BURNT and her sweet potato fries ($1.00 extra) were WILTED and TEPID. We were never offered a refill of water, tea or anything else. We were never asked how our meal was or if we needed anything else. We observed our waitress talking at length to people at one table while holding aloft (and allowing to get COLD) the food order for another table. People who arrived after my party received their food before we were served. We spoke with the manager who, once he listened to our concerns, promptly disappeared and had to be summoned again to discuss and settle the bill (i.e. remove the BURNT, INEDIBLE rock fish). I could go on but by now you should have a clear picture of the dining experience you might have if you make this restaurant your choice of the day...but if you are caucasian maybe not! Good Luck!! more
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