We have been eating there since we moved here in 2002. We order from there at least once a month. more like every other week and get take out. we are the ones who always order the chicken marsala with the extra mushroom( for my kids) just so he knows I am telling the truth. About a year ago, I ate a piece of glass in my salad and cut my mouth. To be specific, there was an actual handle from a coffee mug in my salad and little broken of shavings from it got into my mouth. The handle was huge, don't know how they missed it. They also said they didn't have mugs like that so must have been from one of the chef's coffee mugs. I forgave them because they were pretty decent about it and continued to eat there. My husband and entire family eat their parmasean meals all the time. BOth of our parents and many a friend have joined us there for dinner. Tonight the chicken and the cheese were ALOT browner. My husband asked them to remake it and the waitress said ""No they would only take the cheese off and melt new cheese."" He told them then he didn't want it. She then came back put the same food back in front of him and said ""Nick said, you have to eat it and it's not burnt!!"" I had not had my food yet either which was also very browned and crispy. My husband went to the front and said since he could not eat, he would like to pay for the kids meal and the one cosmo we had time to finish. Nick got in our faces and started screaming "" that it was not burnt and said we should eat the olive garden from now on. he also said if we did not pay for all the food, he was going to call the police."" He wa very scary and we felt attacked. So we called the police ourselves and when he told his side of the story, he said was dishonest and said he would of remade it no problem. This was all in front of my 3 1/2 and 1 1/2 year old. What a scary experience for them to be bullied by someone in a restaurant. We will NEVER set foot anywhere near there again and do our best to make sure that no one ever has to have the same experience we did. Furthermore, he still made us pay for everything!! We are contacting the bank Monday and also an attorney to find out our rights.
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