Let me start out by saying that I have only written a review twice on service but I feel that people should know what kind of company you'll be dealing with if you use Don Farr. I got quotes from several companies and they were not the cheapest but it was a name that I recognized so I hired them for a short local move. The one positive thing that I will say is that they arrived on time on the morning of the move. It quickly went down hill. There were three movers, one was more drunk or hungover than the next. They had two speeds, slow and stopped. I specifically told them that the furniture that they were moving was brand new and I wanted them to be careful not to damage it. They tore my mattress which voids the warranty. They then moved my dining room table which is a pub height table without removing the legs. They spent a half hour trying to get that table up 2 flights of stairs and through 3 doorways without taking the legs off and this is after I told them 3 times to take the legs off. Could you be any more lazy? Honestly? It's not rocket science. Long story short, my table got damaged as well (scratched and a chunck of wood was missing). I made the movers aware of the damage immediately and filed a claim. I got $126 months after filing the claim. I would not recommend this company. It's bad enough that the movers left alot to be desired and damaged my property but the way that you are treated when filing a claim is even worse.
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